TURN TIMES

Turn times are estimated based on daily loan volume.  For additional questions, please contact your Account Manager.

Frequently Asked Questions

What are Turn Times?

Turn Times are Service Level Agreements (SLAs) and are intended to be an estimate of when work will be completed to assist with setting expectations and communicating next steps.

How does ResiCentral calculate them?

Loans that are submitted to ResiCentral by 3PM PST will be reviewed and completed the following business day. Loans that are submitted after 3PM PST will be reviewed and completed by the second business day.

 

What are ResiCentral core business hours?

ResiCentral business hours:  Monday – Friday 9:00 AM – 6:00 PM PST

We are committed to helping you achieve your objectives.  Please reach out to your Account Manager if you need help beyond these hours.

Initial Disclosure
Loan Setup
Underwriting
Conditions Review
Initial CD
Closing Docs
Funding Review

Purchase

1 Day

1 Day

1 Day

1 Day

1 Day

1 Day

1 Day

Refinance

           1 Day

           1 Day

           1 Day

           1 Day

           1 Day

           1 Day

           1 Day

 

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